Would it surprise you to know that the bigger the company, the more satisfied its hourly workers are?
That is indeed the case according to our Profile of the Hourly Worker research. We’ve discussed the hourly worker’s job satisfaction and even their attitudes toward their company, managers, communications and more. We decided to take a deeper look at the differences in the whole versus segmentations — the first of which is the size of the survey taker’s company.
When we asked all hourly workers how satisfied they were with their jobs, more than half (52 percent) said they were either satisfied or extremely satisfied. A little over 12 percent said they were dissatisfied or extremely dissatisfied and 36 percent were in the middle of neither satisified nor dissatisfied. But when you look at that question when broken down by company size, the answers look a little different.
Notice that the larger the company, the higher the employee indexes from the norm to having high satisfaction. The smaller the company, the higher the employee indexes from the norm to having low satisfaction.
When we looked at the cross-section by company size to the question, “How often do you feel your ideas or feedback are valued by your company?” the results were similar.
Notice how the larger the company, the more frequently workers feel their ideas or feedback are valuable. The smaller the company, the higher the tendency for hourly workers to say they feel their feedback feels valued rarely.
Without diving deeper into qualitative questions like “Why?” we are left without the ability to draw definitive conclusions. Do bigger companies pay better? Perhaps. Are their feedback mechanisms more sophisticated? Maybe. There could be dozens of reasons why the research suggests that the bigger the company, the more satisfied and valued the hourly employee feels. But at least we now know that they do.
How would you interpret this kind of data for your company? What if you discovered the smaller you are, the less satisfied employees were and less valued they felt? What questions would you then ask? Let us know in the comments.
Editor’s Note: Profile of the Hourly Worker’s first report, Demographics, Devices and Disconnection, was released in November 2015. It is an independent survey conducted by Edison Research on behalf of Red e App to discover insights and details about the United States’ hourly workforce. To request a copy of the report, just drop us your name and email address on the report page.