Gravely Brewing Co (GBC)
Red e App provides brewery with a platform for streamlined, measured communication

The Company
Gravely Brewing Co (GBC) is the world’s first music brewery – combining the best parts of a craft brewery and live music venue. Their focus on fresh beer and live music demands a strong, onsite workforce.
The Challenge
As a start-up, GBC saw changes happening every single day – from adding new beers, to evolving customer service policies, to updates with end-of-day financial procedures. They lacked a communication solution affording them a unified voice to address changes, communicate schedules, and provide daily updates to a series of shifts & managers alike.
The Solution
Red e App provided GBC with a platform to communicate the ebbs and flows of brewery and service-industry changes in a measured communication channel. Procedures, schedules, and company announcements are now distributed instantly.
Keys to Success
Optimized Scheduling
Optimized scheduling and shift changes in a manager-approved setting; reduces no-shows & ensures full staffing at all times.
Faster Change Management
Sharing knowledge, post-shift, from customer experiences increases efficiency & expedites change management; messages sent through Red e App have a 97%+ read rate
Quick Reference Documents
Employee access to company documents and procedures; staff is equipped to answer customer questions & quickly reference policies