Hosparus Sends HIPAA Compliant Messages, Reduces Costs
Hosparus is a fully accredited non-profit hospice organization that provides care, comfort, and counseling for people facing life-limiting illnesses. Hosparus’ mission is to improve the quality of life of its patients and their families, and their vision is to be the premier model for end-of-life care.
Communication timing and quality is of utmost importance in the hospice industry. Without prompt and accurate information, home health workers are inefficient and can make costly, life-altering mistakes. Hosparus needed a HIPAA compliant and intuitive messaging platform to communicate patient care notifications in real-time with its home health nurses.
“Between making calls and driving to the Hosparus headquarters to receive PHI, Red e App saves me at least an hour a day, allowing me to see more patients.”CNA Hosparus
Red e App provided Hosparus with a digital, HIPAA compliant channel that securely connects all corporate employees to nurses who are working in patient homes. With a 98% read rate and 50,000+ messages sent each month, Red e App has become a lifeline for nurses in the field. They can easily coordinate with the corporate office, ask critical questions about care, and securely transmit documents while on-the-go.
Keys to Success
Red e App meets HIPAA safeguard requirements and is compliant as a Business Associate; this ensures employees have a secure platform that is also simple, quick, and intuitive.
Automatically updates Hosparus employee records and group communication structure in Red e App, making turnover, job changes, and promotions stress-free.
With simplified care coordination, administrative overhead has been reduced, and nurses can see more patients per day while reducing overtime hours.
“Red e App allows Hosparus to reduce traditional IT cost and complexity while putting critical and HIPAA-compliant information immediately in the hands of our Hospice Care Givers. The end result is productivity and efficiency that we have not been able to achieve prior to using Red e App.”Chief Information Officer Hosparus