Difference between data and voice for AT&T, Verizon, Sprint & T-Mobile

We are often asked by clients, colleagues, and friends on Sprint and Verizon … why can’t I access an app while I’m on a voice call? For instance, “while on a voice call, can I use Google Maps or CNN?”

The simple answer is that Sprint and Verizon do not allow voice and data to be accessed simultaneously unless you are connected to Wi-fi.  The reasons are fairly technical and relate to Sprint and Verizon’s CDMA network technology.

AT&T and T-Mobile do allow concurrent access to both voice and data. You can be on a voice call and access apps such as LinkedIn, The Weather Channel, and SportsCenter.

Here’s a visual representation of what we call The Connectivity Cocktail:

The Connectivity Cocktail by Red e App

We also often explain why Red e App lives in the data stream, versus voice … security, compliance, and measurement. The data stream allows us to encrypt messaging in-transit and at-rest.

Messages sent and received via text or SMS, are neither secure or compliant. We are also able to guarantee and track delivery of messaging in the data stream.

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Red e App isn’t here just to sell software to put a Band-Aid on your communication problems — we’re out to change the world for non-desk workers. We’ve spent years in the trenches with companies of all sizes and all levels of complexity, and we’d love to help you consider how to make real change in your organization.