Difference between data and voice for AT&T, Verizon, Sprint & T-Mobile

We are often asked by clients, colleagues, and friends on Sprint and Verizon … why can’t I access an app while I’m on a voice call? For instance, “while on a voice call, can I use Google Maps or CNN?”

The simple answer is that Sprint and Verizon do not allow voice and data to be accessed simultaneously unless you are connected to Wi-fi.  The reasons are fairly technical and relate to Sprint and Verizon’s CDMA network technology.

AT&T and T-Mobile do allow concurrent access to both voice and data. You can be on a voice call and access apps such as LinkedIn, The Weather Channel, and SportsCenter.

Here’s a visual representation of what we call The Connectivity Cocktail:

The Connectivity Cocktail by Red e App

We also often explain why Red e App lives in the data stream, versus voice … security, compliance, and measurement. The data stream allows us to encrypt messaging in-transit and at-rest.

Messages sent and received via text or SMS, are neither secure or compliant. We are also able to guarantee and track delivery of messaging in the data stream.

Try the employee communication and engagement platform your employees will love and use everyday.

Companies using Red e App create meaningful connection with their entire workforce, increasing efficiency, boosting productivity, improving employee retention, and driving profitability. Start a Free trial to see what it can do for you.

phone high five
Share This Post

More To Explore