SENIOR LIVING EMPLOYEE WHITEPAPER

Strange Bedfellows

The Convergence of Innovation and Compliance in Long-Term Care

In the ever-changing and diverse world of healthcare, there is a natural tension that exists between innovation and compliance. One side seeks out change, something new and unknown. This often comes with a perception of risk, but also benefit for the organization. The other side seeks to control its environment, stay within a known universe, and limit exposure to risk. What results is a delicate but important dance between these competing forces. Managed correctly, the relationship can support the growth of a highly successful organization that meets the needs of all stakeholders and redefines how risks are mitigated. Managed incorrectly, it can lead to a dysfunctional culture where fear drives behavior, investment in innovation is de-prioritized, and exposure to operational and financial risk increases.