The Barrier Between HQ and Your Frontline Workers

There’s a wall standing between your frontline workers and your digital workplace: authentication requirements.

Consider this contradiction: Your company doesn’t provide email addresses to hourly employees because “it’s too expensive and they won’t use them.” Yet almost every workplace system requires corporate email for access.

This authentication gap explains why:

• Your digital transformation isn’t reaching most employees
• Adoption of new tools remains stubbornly low
• Frontline workers feel disconnected from the company

According to recent research, a significant majority of frontline workers can’t access company systems because of authentication barriers.

 

Forward-thinking companies are addressing this challenge by:

• Implementing mobile identity solutions that don’t require email
• Creating simplified sign-on experiences optimized for frontline workers
• Establishing unified access layers that handle authentication across systems

The most successful companies recognize that solving this fundamental barrier is the first step toward true workforce digitization.

Is the authentication gap holding your organization back? If your approach to technology assumes everyone has a company email account, you’ve identified a critical disconnect in your digital strategy.

 

Next time: The future of mobile workforce technology and the integration approach that’s changing the game.