For Senior Living & Healthcare

The mobile platform your caregivers will actually use.

Senior living runs on communication. Shift handoffs, resident updates, med changes, family messages, compliance — your teams handle dozens a day, across campuses, between shifts, in seconds. RedeApp is the HIPAA-compliant, mobile-first platform built to carry it all.

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HIPAA compliant

Shelbe AI for clinical teams

Every caregiver in-app

9:41

East Wing · Day Shift

14 members · updated just now

Shift handoff · Broadcast

Room 214 — elevated blood pressure noted

Mrs. H had BP 158/94 at 7:30am — flagged for AM rounds. Dr. Patel notified via care team. Please log any changes before noon med-pass.

PHI Secured Read by 12/14

Care team chat

Maria · CNA

Confirmed — AM meds done. Noting pulse 88, resp 16. No other changes.

You

Thanks Maria. I'll loop in Dr. Patel.

Home

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Teams

Shelbe

Senior living communication isn't a productivity feature.

It's how a CNA knows that Mrs. H had a bad night. How the incoming shift knows what changed. How a family hears their mother is okay — at 7:42pm, not 9am tomorrow.

And yet most senior living organizations still run this on text threads, break-room bulletin boards, and the hope that the right person reads the right thing before the wrong thing happens. RedeApp replaces all of that with one secure, HIPAA-compliant communication system of record, built for caregivers, not office workers — and it becomes the ground truth every AI tool you add will depend on.

01 · Shift Handoffs

Nothing gets lost between shifts.

Clinical changes, fall risks, med-pass notes, behavior updates — every handoff delivered in seconds, to the exact people who need it, with read receipts so supervisors know it landed.

PHI-safe broadcasts by wing, shift, or role — with clear read-receipts
Threaded replies keep the care-team conversation in one place
Pin critical updates so the incoming shift can't miss them
Full audit trail for every message — compliant-by-default

East Wing · 7:32 AM

Dana · Night Supervisor

Handoff · Posted 7:32 AM

Room 214 (Mrs. H): rough night — elevated BP at 3am (162/96). Gave scheduled meds; no intervention. Flag for AM rounds. No change to care plan yet.

PHI Secured East Wing Priority

Marcus · RN Lead

Replied · 7:38 AM

Got it. Looping Dr. Patel and noting for Maria's AM med-pass. Will update after 9am vitals.

02 · Shelbe AI for Caregivers

Every caregiver gets a clinical expert on call.

New CNA on their first shift? Night-shift nurse trying to remember the fall-prevention protocol? Shelbe answers in plain language, grounded in your policies — and cites the source every time, so no one has to guess.

Trained on your care plans, SOPs, and clinical protocols — not the open web
Deploy agents for HR, Scheduling, Call Off, Training
Every answer cites its source — so your team can verify
Works in 20+ languages for multilingual caregiver teams

What's our fall-prevention check for a resident flagged high-risk after 2am?

Shelbe answered

For residents flagged high fall-risk after 10 PM, staff should: check bed-alarm placement every 2 hrs, verify non-skid footwear is within reach, and log a visual check on the care portal. If the resident has ambulated overnight, escalate to RN Lead before AM shift.

Source: Fall Prevention Protocol · Sec. 3.2 · Updated Mar 2026

03 · Family Connections

Families know the same day, not next week.

Activity photos, care updates, weather cancellations, open-house invites, weekly highlights — give families a direct line to their loved one's community without giving them access to PHI or internal operations.

Guest-role family accounts — access only what they should
Community-specific feeds: a family only sees their loved one's wing
Photos, notes, and activity updates in minutes, not mailings
Push notifications that families actually open — not another email

Patricia · Activities Director

2h ago

Your mother Helen joined us for the garden-planting workshop this morning — she wanted me to send this photo along 🌻

Angela · Director of Nursing

Yesterday

Quick note — the flu-clinic team will be on campus Thursday. We'll send reminders to opt-in families.

94% of families open messages within 2 hours

04 · Workflows & Compliance

Safety reports, forms, and audits — in the app they already have.

Incident reports, mandatory training completions, quarterly compliance checks, PPE audits — stop chasing paper. Run every form through RedeApp where it's tracked, time-stamped, and archived for regulators.

Custom forms for incidents, fall reports, training logs
Automated training journeys — new hires onboarded in mobile
Read receipts and acknowledgements for compliance updates
Clean audit trails, exportable for state regulators

Incident Report

Fall · Resident · Witness

Care Plan Update

Requires RN sign-off

HIPAA Training

Annual · 12-min mobile

PPE Compliance

Weekly · East Wing

97% of required forms submitted on time this quarter

Communities for Senior Living

The communities you'll actually build.

RedeApp networks are organized into communities — dedicated, permission-controlled spaces for the real groups that make your campus run. Here's what senior living customers build first.

Shift Handoffs by Wing

East Wing · Day Shift. West Wing · Overnight. Each wing gets its own secure space for handoffs, care updates, and shift-specific announcements.

Members only · RNs, CNAs, Leads

Clinical Leadership

DON, RN leads, and medical director stay aligned on care plans, medication reviews, and escalations without email threads that get buried.

Private · Senior clinicians

Family Connections

A guest-access space for resident families to receive activity updates, photos, and community news — without seeing internal operations or PHI.

Guests · Family members

New Hire Onboarding

Every new CNA, RN, or housekeeper lands here for their first 90 days. Training modules, mentor check-ins, and HR paperwork — all in mobile.

Members · First 90 days

Activities & Events

Bingo nights, garden clubs, chapel services, outings. Activities directors coordinate staffing, volunteers, and resident RSVPs from their phone.

Members + Families

Vendor & Partner Coordination

Pharmacy, therapy providers, dietary partners, maintenance vendors. Bring them into the conversation without giving them access to PHI.

Guest access · External partners

Built for HIPAA, audited for the state survey.

Every message, every form, every sign-off — tracked, encrypted, and exportable. Our compliance posture isn't a feature — it's the floor.

PHI secured end-to-end

TLS in transit, AES at rest. Encrypted at the device level.

Role-based access

Caregivers, families, vendors — each sees only their share.

Full audit trails

Every message and form — time-stamped, exportable for regulators.

SSO & SCIM ready

Google, Microsoft, standard SAML. Central provisioning, remote deprovisioning.

Questions, answered.

Is RedeApp HIPAA compliant for healthcare and senior living use?

Yes. RedeApp is built HIPAA-compliant by design, with PHI secured end-to-end using encryption in transit and at rest, role-based access controls, and full audit trails. It's used specifically for shift handoffs, care team communication, and family updates involving protected health information.

How does RedeApp support shift handoffs in senior living?

RedeApp delivers PHI-safe broadcasts by wing, shift, or role with read receipts so supervisors know a handoff landed, plus threaded replies for care-team follow-up and the ability to pin critical updates so the incoming shift can't miss them — all with a full audit trail.

Can family members receive updates through RedeApp without seeing PHI?

Yes. RedeApp uses guest-role family accounts scoped to a specific community — such as a resident's wing — so families receive photos, activity updates, and community news without access to protected health information. RedeApp reports 94% of families open messages within two hours.

How does Shelbe AI help caregivers in healthcare settings?

Shelbe is trained on an organization's own care plans, SOPs, and clinical protocols rather than the open web, giving caregivers plain-language, cited answers to questions like fall-prevention procedures. It supports 20+ languages and can deploy agents for HR, Scheduling, Call Off, and Training.

How does RedeApp handle compliance workflows like training and incident reporting?

RedeApp runs custom digital forms for incident reports, fall reports, and training logs, plus automated training journeys that onboard new hires directly in the mobile app. RedeApp reports 97% of required forms submitted on time in a recent quarter, with clean, exportable audit trails.