Shelbe.ai answers them in seconds — from your organization's own procedures, in the app your team already opens every day.
When an answer takes a phone call and a callback, everything waits. A stalled job site runs $2,000–$3,000 an hour. A charge nurse loses the first thirty minutes of a shift catching up. A new hire takes three weeks to get productive when it should take three days. None of that is a knowledge problem — the answer already exists. It’s a reach problem.
“I’m sick — what do I do?” “Who’s working this weekend?” “What’s the lockout procedure on line 4?”
Shelbe.ai answers from your organization’s actual documents, messages and posts — in plain language, in seconds. There is nothing to configure and no rollout to plan. It works the day it turns on, for every person already in RedeApp. Three ready-made agents arrive already switched on — including one whose only job is helping the person who just started.
Agent Hub is the no-code builder inside Shelbe.ai. Any admin can build an agent for the work their people actually do — an HR helper that knows your policies, a close-call report that gets filed properly the first time, a day-one onboarding guide, a work-order intake. No code, no IT project, no waiting on a vendor. Each one answers only from what that person is already allowed to see — so it keeps growing with every organization that uses it.
Every answer links back to the exact document, message or post it came from. Everyone only ever sees what their role already lets them see. On safety questions, Shelbe is built to point you to the procedure rather than guess.
Every answer points back to the source — a policy doc, a broadcast, a community post. No hallucinations, no "trust me." Click through to verify anything Shelbe says.
Your organization's data stays inside your tenant. Shelbe can't see other customers' data, and other customers can't see yours. Ever.
Your organization's data is never used to train any AI model — ours, Anthropic's, or anyone's. Queries and retrievals stay within your tenant.
Ask questions the way you'd ask a colleague. Shelbe searches your organization's messages, broadcasts, and community posts — hybrid semantic + keyword search, not strict matching.
Ask Shelbe inside any community you have access to — get answers scoped to that community's history, members, and context.
Draft a broadcast with Shelbe's help — tone suggestions, audience-appropriate language, and reference checks against past broadcasts on the same topic.
The single biggest reason organizations hesitate on AI for workforce communication is liability. What happens when the AI confidently tells a CNA the wrong overtime policy? When it invents a broadcast that was never sent? When a supervisor acts on bad information because "the AI said so"? Shelbe's answer: don't trust us — trust the source. Every Shelbe answer comes with citations — a policy doc, a broadcast, a community post, a specific message — all linked back to the original. If the source isn't there, Shelbe says so. No plausible-sounding fabrication.
Natural language. No special syntax. Ask it like you'd ask a coworker — in Communities, in Messages, in the dedicated Shelbe tab, anywhere you need an answer.
Hybrid semantic + keyword search across your organization's communication history — scoped to what your role is permitted to see. Never the public internet. Never another customer's data.
Claude synthesizes the retrieved sources into a clear answer — and every source is cited. Click any citation to verify the claim. If Shelbe can't find it in your data, Shelbe says so.
Shelbe became our most-used internal tool inside two weeks. Charge nurses save 30 minutes a shift not having to dig through old broadcasts to find the latest policy.
Ask Shelbe inside any community. Answers are scoped to that community's posts, members, and history — with citations back to the original thread.
Explore CommunitiesDraft broadcasts with Shelbe's help. Check phrasing against past broadcasts on the same topic, match audience-appropriate language, and never repeat yourself by accident.
Explore Broadcasts & MessagesShelbe Agents are the natural evolution of forms — agentic workflows that triage, draft, and route. Integrated with App Hub, scoped by role, cited against source.
Explore Automation & WorkflowEvery plan includes it, at no extra cost. New to RedeApp? Start with a conversation about what your team is losing to questions that already have answers.
Shelbe is grounded specifically in an organization's own communication system of record — its real messages, policies, and documents — rather than acting as a general-purpose chatbot layered on top of an FAQ page. It runs on Claude via AWS Bedrock and cites the source for every answer.
No — Shelbe is designed to say it can't find something in an organization's data rather than guess. It uses a retrieval-first, generation-second approach: it searches an organization's actual content first, then uses Claude to synthesize an answer only from what it retrieves, always with a citation.
Yes. Shelbe uses tenant isolation, meaning one organization's data is never visible to another customer, and no organization's data is used to train any AI model — RedeApp's, Anthropic's, or anyone else's. Queries and retrieval stay within each customer's own tenant.
Shelbe is available inside Communities (scoped to that community's history), inside Broadcasts (helping draft messages and check tone against past broadcasts), and in a dedicated Shelbe tab for general questions — giving every user access to grounded answers.
Yes. Shelbe uses deterministic settings with temperature tuned for consistency, so asking the same question twice produces the same answer rather than varying responses. This consistency is part of why RedeApp positions Shelbe as reliable enough for policy and compliance questions.
The category we're building
RedeApp is the communication system of record — and the distribution platform for AI — in mobile work.
For frontline ecosystems in labor-forward industries, that record is the ground truth AI operations run on — the context AI reasons from, the channel it acts through, and the instrumentation it's measured against.
