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Pillar 05 · Security

Security, Every Compliance and Authorization

We are dedicated to maintaining the highest levels of security and compliance.
Every network is private, every user is authenticated, and every message is accounted for.

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Night Shift · Unit 4B
28 members · Pinned by Dana R.
DR
Dana Reyes · RN
2 min ago
Med cart audit moved to 7am Saturday. Bring badge + signed check-off sheet. Comments on — questions welcome.
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MC
Marcus C. · Charge Nurse
12 min ago
Updated visiting hours for the weekend are posted in the Files tab. No comments on this one — please DM me with questions.
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What it is
Targeted broadcasts and everyday messaging — all in one app, all accountable.
Who it's for
Leaders sending one-to-many, and every teammate handling the daily back-and-forth.
What makes it different
Read receipts aren't optional. HR-synced groups mean you never manage membership.
Security

Everything you need toprotect your organization.

AWS

Secure Physical Location. Our servers are located in Amazon’s AWS Data Centers. RedeApp maintains a Business Associate Addendum with AWS for healthcare workloads, and reviews AWS’s SOC 2 Type II report annually. A detailed explanation of AWS’ security procedures can be found at

https://aws.amazon.com/security/ and https://aws.amazon.com/compliance.

SOC 2 Type II

RedeApp maintains SOC 2 Type II compliance. Our current report covers Security, Availability, Processing Integrity, and Confidentiality and is available to prospects and customers under NDA.

Authentication and Access

Every RedeApp network is private. Users sign in with a username, password, and the network’s unique key, and accounts lock after repeated failed attempts. Customers can connect their own identity provider for single sign-on, and network administrators can require multi-factor authentication for all employees or for administrators only.

Encryption

Data in transit is protected by TLS 1.2 or higher with forward-secret (ECDHE) key exchange. Data at rest is encrypted with 256-bit AES using AWS Key Management Service keys across databases, file storage, search, and backups. We monitor the security community closely and update RedeApp promptly as new vulnerabilities are disclosed.

External Security Audits

An independent third party performs penetration testing of RedeApp annually, and continuous vulnerability and threat monitoring runs on our production environment. Findings are tracked to remediation.

Revoke Access

Upon dismissal or disassociation with an organization, an employee or organization affiliate user’s access to an organization’s network and related content and messaging capabilities can be removed and restricted.

HIPAA Compliant Messaging

RedeApp serves healthcare customers as a HIPAA Business Associate. We execute a Business Associate Agreement before any protected health information is handled, and our HIPAA Compliance Statement maps every Security Rule safeguard to the SOC 2 control that tested it. Available to prospects and customers under NDA.

Security

Security and Reliability you can count on.

Availability

Availability

We realize that our end users, and the organizations they represent, rely heavily on continuous and uninterrupted access to the RedeApp application in order to conduct business. As a result, it is our commitment to you that we are constantly focused on ensuring RedeApp is reliable and consistently available for your continued use. The RedeApp platform is designed to withstand availability issues and unscheduled downtime through continuous application uptime and customer support monitoring, and by practicing server and operational redundancy standards and employing disaster recovery measures.

Terms of Service
Confidentiality

Confidentiality

Your privacy and the confidentiality of your organization’s data is very important to us, and it is our priority to protect it. We regard the information you share within your organization as private and confidential to your organization. In order to provide your organization, employees, and affiliates with the ultimate user experience and a fully functional application, it is necessary for RedeApp’s technical employees to maintain sufficient system permissions to access system source code and indirectly your organization’s content. As a result, we have implemented strict controls over our employees’ access to data and we are committed to limiting access to your organization’s data solely for the purposes of maintaining and improving the RedeApp platform. We require all of our employees and contractors to acknowledge and agree to our policies regarding user data privacy and protection.

Privacy Policy
Customer Story · Seminole Hard Rock
"When we need to reach every team member across the property at the same time, RedeApp is how we do it. No more paper posts in the back of house, no more hoping people check email. Everyone gets it, and we know they did."
Devin Francz
Devin Francz
Director of Operations · Seminole Hard Rock

Ready to meet your frontline where work happens?

Whether you're starting with RedeApp Go or scaling on Pro, we'd love to show you what a real mobile workforce platform looks like.

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Questions, answered.

Where are RedeApp's servers hosted?

RedeApp's servers are located in Amazon Web Services (AWS) data centers, relying on AWS's documented physical and infrastructure security procedures as the foundation of RedeApp's hosting environment.

Is RedeApp SOC 2 compliant?

Yes. RedeApp maintains SOC 2 Type II compliance, with an independent audit completed every year. The current report is available to prospects and customers under NDA.

How does RedeApp encrypt data in transit?

Data in transit is protected by TLS 1.2 or higher with forward-secret (ECDHE) key exchange. Data at rest is encrypted with 256-bit AES using AWS Key Management Service keys. RedeApp monitors the security community closely and updates promptly in response to newly disclosed vulnerabilities.

What happens to a user's access when they leave an organization?

Upon dismissal or disassociation from an organization, a user's access to that organization's network, content, and messaging capabilities can be removed and restricted, preventing former employees or affiliates from retaining access to sensitive data.

Does RedeApp support HIPAA-compliant messaging?

Yes. RedeApp serves healthcare customers as a HIPAA Business Associate and executes a Business Associate Agreement before any protected health information is handled. Our HIPAA Compliance Statement, available under NDA, describes each Security Rule safeguard and the SOC 2 control that tested it. RedeApp Pro adds administrator controls for required multi-factor authentication, device passcode enforcement, masked push notifications, and expiring messages.

The category we're building

RedeApp is the communication system of record — and the distribution platform for AI — in mobile work.

For frontline ecosystems in labor-forward industries, that record is the ground truth AI operations run on — the context AI reasons from, the channel it acts through, and the instrumentation it's measured against.