Legend Senior Living
Healthcare · Senior Living · 2,000 employees · multi-state operator · 84.0% adoption · 75% adoption in 7 days from rollout · UKG scheduling integration in production. Legend's deployment demonstrates rapid adoption velocity and HCM-integrated scheduling at scale.
Dan Loon, VP Associate Advancement & Education: 'Immediate, direct line to the frontline. Meaningful, familiar associate communication. Higher retention. Better resident care.'
The outcomes
Legend's deployment is a reference case for rapid adoption velocity in senior-living operators. Outcomes captured via RedeApp deployment telemetry.
Three-quarters of Legend's 2,000-employee workforce had adopted the platform within a week of rollout. The platform's mobile-first design eliminates the onboarding friction that has historically defeated frontline software at this segment.
Steady-state adoption across all properties. The platform's continued engagement reflects work-flow integration with daily caregiver routines, not novelty.
Shift changes negotiated within RedeApp — via automated forms, structured templates, or the Shelbe virtual agent — automatically feed into the UKG scheduling system. The labor allocation ledger stays accurate without manual reconciliation.
Multi-state caregiver communication. Associate retention via direct manager-to-staff lines. Resident-care coordination. Regulatory adherence across state lines. State-by-state operational governance.
Input · Why the data model is the moat
Legend Senior Living followed RedeApp's standard Discovery → Pilot → Scale methodology, customized for their Healthcare sector. Discovery phase mapped the existing identity and communication landscape. Pilot phase validated the integration architecture in a single business unit. Scale phase rolled out across all properties/campuses/sites in waves of 8-16 weeks.
Next step
Want to understand exactly how we calculate Legend Senior Living's outcome metrics? The methodology page shows the math.
