Talk to Leadership

For the CIO

The frontline operating layer that sits on what you already own.

You spent a decade unifying HR, Finance, and IT on Workday, ADP, ServiceNow, and SAP. RedeApp doesn't ask you to replace any of it — we sit between your systems of record and the 80% of your workforce who never log in. Identity, communication, agentic AI, all governed by your existing IAM.

See the reference architecture

Every enterprise software RFP in 2026 asks the same question: does this platform extend what we already have, or does it become another silo? RedeApp is built to extend. We are not a system of record. We're the layer that turns your existing systems of record into accessible, governed, agentic action for the deskless worker.

The four questions every CIO asks before signing

What we answer.

These are the questions our team gets in every enterprise discovery call. Here's how we answer them, with the architecture and certification artifacts behind each.

  • Does this integrate with what we have?

    Workday, ADP, SAP SuccessFactors, Oracle Fusion HCM, UKG Pro, ServiceNow, Microsoft Entra ID. Authorization Forwarding via REST + Bearer Token keeps workflow ownership with the HCM. See the integration library →

  • How is identity governed?

    SSO via Google Workspace, Microsoft Azure AD, or any SAML 2.0 IdP. MFA enforced. Customer-managed KMS. RedeKey reconciles employee IDs, badge numbers, clock-in records — the identity reality nobody else solves. Read the security architecture →

  • What's the deployment shape?

    Discovery 4-8 weeks. Pilot 8-12 weeks (one business unit, two integrations live). Scale 8-16 weeks per wave. Time-to-value measured in months, not years. See the deployment methodology →

  • What happens to existing licenses?

    Most enterprises see $1.5M+ annual savings per 10,000 workers through license rationalization. Authorization Forwarding is the pattern: rather than buying $10/seat/month corporate mailbox accounts for frontline staff who don't need them, RedeApp ingests active HRIS files, routes authentication through your IdP via JWT, and grants single sign-on to EMR, payroll, and training systems directly within RedeApp. Reference deployments include a 15,000–17,000-employee multi-state healthcare operator running this exact pattern under NDA. See the savings methodology →

Input · Why the data model is the moat

Identity that holds when everything else moves.

System of record (Workday, ADP, SAP) holds the truth about who works for you. RedeApp holds the truth about how to reach them. The agentic AI layer holds the truth about how to act on that reach. Three layers, one direction of authority.

Authentication is delegated to your existing IdP. Identity reconciliation runs through RedeKey, our purpose-built fabric for the frontline reality your HCM doesn't model. Workflow ownership stays with the source system via Authorization Forwarding.

The IT outcome

What CIOs measure after deployment.

  • Trilogy Health Services

    Healthcare · Senior Living · 19,500 employees · 155 campuses

    Pre-RedeApp: 15+ frontline communication tools across nursing, dietary, maintenance, housekeeping. Post-RedeApp: one platform, full IT governance, 96.5% adoption.

    • 96.5% frontline adoption
    • 88.3% monthly active use
    • 15% reduction in frontline turnover

  • Hard Rock International

    Hospitality · 20,000+ team members · 11 North American properties

    Network-wide deployment across union and non-union workforces. SOC 2 Type II controls, regional manager autonomy, central IT governance.

    • 96.3% frontline adoption network-wide
    • 59% DAU/MAU ratio
    • 3.1M+ documented platform interactions

  • Legend Senior Living

    Healthcare · Senior Living · Multi-state operator

    From Dan Loon, VP Associate Advancement & Education: 'Immediate, direct line to the frontline. Meaningful, familiar associate communication.'

    • Direct line to the frontline
    • Multi-state IT rollout
    • Higher retention, better resident care

The trust posture

What your security review will need.

SOC 2 Type II. HIPAA-compliant by default. 256-bit AES encryption with TLS 1.2+. SSO with Google Workspace and Microsoft Azure AD. MFA enforced. VPC isolation available. Customer-managed KMS for keys. Private peering into HCM/HRIS estates. EU AI Act readiness. Maker-checker controls on every high-impact agent action.

  • Walled garden by default

    Shelbe uses retrieval-augmented generation grounded in your verified Document Hub. Your proprietary knowledge never trains a public model. Zero hallucination, zero leakage.

  • PII and PHI guardrails

    Automated redaction and least-privilege provisioning ensure sensitive identifiers never surface in prompts or to unauthorized users.

  • AI Act + sector-ready

    Customer-private grounding with citation and permission-gating is the minimum viable substrate for AI in regulated frontline industries. EU AI Act, HIPAA, sectoral frameworks — all assume the architecture Shelbe ships with by default.

  • Open integration plane (MCP)

    Shelbe reaches Workday, ADP, ServiceNow, SAP, EH&S, training, and recognition through MCP — collapsing the integration plane into a single conversational interface over the systems your enterprise already runs on.

  • Human-in-the-loop governance

    Maker-checker controls on every high-impact agent action. Autonomous agents propose; humans approve. The same governance applies to how Shelbe learns — every feedback signal that shapes the model is reviewable, attributable, and within your team's control.

Next step

Solve digital abandonment. Deploy the Frontline OS.

Our team meets with enterprise IT leadership 2-3 times per week. Typical agenda: integration architecture walkthrough, IAM model review, deployment shape, commercial structure. 30 minutes. Bring your hardest questions.

Talk to leadership