Trust · Sub-processors

Every sub-processor, named publicly.

Procurement teams require sub-processor transparency. We publish the list, update it with 30-day notice on changes, and provide DPAs that name each sub-processor explicitly. No black boxes.

Procurement-grade trust documentation has a specific shape: clear architecture, explicit controls, named auditors, public sub-processors, and signed agreements. This page covers sub-processors.

The four dimensions

What's covered in Sub-processors.

Each row below names a dimension and what RedeApp publishes about it.

  • Cloud infrastructure

    AWS (primary). Multi-AZ deployment in us-east-1 with regional failover. EU residency options for European customers.

  • AI model providers

    Anthropic (primary). Claude via AWS Bedrock with customer-private grounding. No customer data used for model training.

  • Email and notifications

    SendGrid, Twilio. SOC 2 Type II compliant providers.

  • Monitoring and observability

    Standard observability stack. No customer PII or PHI in observability data; only metadata and platform telemetry.

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Your security review committee can reach our enterprise team for any clarification or specific controls inquiry.

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