Integration · UKG

RedeApp + UKG in production.

UKG is a major HCM and workforce-management vendor in frontline-heavy industries. RedeApp's deskless-first architecture complements UKG's desk-and-supervisor workforce management.

UKG is the system of record. RedeApp is the layer that turns UKG's data and decisions into mobile-first, governed, agentic action for the deskless worker. The integration is not a custom build; it is a productized integration with documented architecture, named customer references, and a predictable deployment shape.

The integration architecture

Four dimensions of integration.

RedeApp's UKG integration is documented at a level enterprise IT architects can review.

  • Worker, schedule, time sync

    Sync of worker records, scheduled shifts, time and attendance via UKG APIs. AutoSync propagates schedule changes in real time.

  • SSO + identity

    SAML 2.0 SSO. UKG-provisioned identities reconciled via RedeKey with badge, clock-in, and contractor identifiers.

  • Shift surface delivery (Legend Senior Living reference)

    At Legend Senior Living, shift changes negotiated within RedeApp — via automated forms, structured templates, or the Shelbe virtual agent — automatically feed into the UKG scheduling system to maintain an accurate labor allocation ledger. Workers see UKG-published schedules in RedeApp; shift swap requests flow back to UKG's scheduling engine via the standard approval workflow.

  • Joint customers in production

    Multiple healthcare and senior-living customers run UKG + RedeApp in production. See the Legend Senior Living case study →

Input · Why the data model is the moat

Identity that holds when everything else moves.

A typical UKG + RedeApp deployment follows the standard Discovery → Pilot → Scale methodology. Discovery phase maps the UKG object model to the RedeApp identity and surface model. Pilot phase validates the integration in a single business unit. Scale phase rolls out across the enterprise in 8-16 week waves. Time to first production user is typically 12-16 weeks from contract.

Next step

Solve digital abandonment. Deploy the Frontline OS.

Our team works with enterprise IT architects on UKG integration walkthroughs every week. We bring the reference architecture; you bring your specific UKG configuration.

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