Most of the people who care for residents at a senior-care operator do not sit at a desk. Chefs, cooks, facility managers, nurse aides and PRNs move from room to room all shift. None of them has a company email address. That is the problem one operator set out to solve a decade ...
Read the postDana is a CNA on 3 West. She is good at her job. And every shift, she loses about 18 minutes to things that have nothing to do with patients. She cannot find the call-off policy. She is not sure ...
Making Good, part 4 of 4. Part one starts here.
Making Good, part 3 of 4. Part one starts here.
Making Good, part 2 of 4. Part one starts here.
Making Good, part 1 of 4
In its first week, frontline teams across healthcare, hospitality, and industrial work asked Shelbe the questions they would otherwise stop a manager, call HR, or dig through a binder to answer. Here ...
We spent years making sure the message reaches people without a desk or an email address. Shelbe.ai is the next half of that problem: making sure the answer does too.
Shift handoffs, resident and patient updates, medication changes, family notifications, compliance alerts — healthcare and senior living organizations run dozens of these exchanges a day, across ...
Most organizations that deploy a communication platform end up sitting on a large volume of engagement data — read rates, response rates, participation trends by site and shift — that never gets used ...
"Workforce analytics" and "workforce intelligence" are increasingly used as if they're interchangeable — two labels for the same dashboard. They aren't, and the difference isn't semantic. It's the ...
Enterprise software spending has, for decades, been shaped by a worker who sits at a desk: a company laptop, a corporate email address, single sign-on into a dozen tools, and a full workday to ...
There's a gap in most mobile workforce software conversations between what gets purchased and what gets used. Organizations buy scheduling suites, communication platforms, and HCM modules with mobile ...
"Employee experience app" has become one of the most crowded categories in HR technology, and also one of the least specific. The term covers everything from onboarding portals to recognition tools ...
Every engagement software vendor now has an AI feature to announce. Smart summarization, sentiment scoring, automated pulse surveys, AI-drafted recognition messages — the category has moved fast ...