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The Frontline Dispatch

Ideas for the frontline-first workplace.

Field notes, playbooks, and hard-won lessons on mobile workforce management, AI at the frontline, and what we're learning from healthcare, hospitality, and industrial leaders.

Latest posts

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The Classic Ransomware Playbook: Welcome to the MGM Resorts Saga

From Paper to Pixels: Embracing a 100% Digital Strategy

Why Measuring Internal Comms Matters

On a scale from 0-10, how satisfied are your employees?

Hey there, folks! Today, we’re diving deep into a treasure trove of insights about hourly workers’ jobs and how satisfied they are across various industries. As we continue to delve deeper into the ...

Customizing Communication Tools Tailored to Your Workforce

Employee Misunderstanding: How Many of Your Employees Don’t Know What They’re Doing?

The Red e App Rx: Healing Broken Communication

3 Reasons NOT to Use White Labeled Apps

Somehow I Manage: Acknowledge Your Employees, 1 Kudos at a Time

Acknowledge Your Employees Picture this: You’ve been guilted into going to your local Chili’s by your boss to accept what he thinks is employee appreciation, but in reality, are shallow superlatives ...

Popping the Knowledge-Worker Bubble: Addressing the Front-Line Workforce

Do you find yourself glued to a desk with a company-issued computer, buried in a flood of emails, and surrounded by digital tools? Welcome to the “knowledge-worker bubble,” where connectivity and ...

Lost In Translation: The Pitfalls of Linear Communication

Unlock Password Security: 3 Tips to Ensure Your Cyber Safety

Office Space Revisited: Closing the Communication Gap for the Hourly Worker.

“We need to talk about your flair!”

How to Guarantee Every Employee Gets the Memo

In our fast-paced business world, effective internal communication is the backbone of success. However, there is a widespread problem that plagues almost every company, one that often goes unnoticed ...

How The Mirage Increased its Employee Engagement 190%

At Red e App, we’ve had the privilege of working closely with various frontline organizations, witnessing firsthand the transformative power of recognition in driving employee engagement, ...

What is Structured Communication? Why Is It so Important in 2023?