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The Frontline Dispatch

Ideas for the frontline-first workplace.

Field notes, playbooks, and hard-won lessons on mobile workforce management, AI at the frontline, and what we're learning from healthcare, hospitality, and industrial leaders.

Latest posts

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Remote Workforce Management 101

Managing workers who are not at their desks has never been a more critical need for businesses.

What Key Challenges do Managers Face in 2023 in Motivating Today’s Workforce?

What are Workforce Management Tools?

Workforce management tools can be deployed enterprise-wide and through mobile cloud platforms allowing employees to access these tools on their personal mobile devices. Numerous functional areas use ...

Managing Employee Communication and Creating a Positive BYOD Policy for 2023

Many companies rely on their HR department managing employee communications and creating a BYOD policy, their task is to make sure employees and the company are on the same page and that everyone ...

With 3 to Choose From, How to Select the Perfect Red e App Subscription Package?

Where do I start? Congratulations! You have planned to invest in employee engagement and communication not only for your desk-based workers but also for your extended, non-desk workforce. That’s the ...

What is Workforce Management?

A company’s most valuable asset is its workforce. This crucial component of every business needs to be engaged, communicated with, and managed as effectively and efficiently as possible.

Communication, Rewards, and Recognition for Non-Desk Employees

Recently, our CEO, Jonathan Erwin, was a guest speaker at the Terryberry Webinar discussing communication, rewards, and recognition for non-desk employees. Attached you will find a link to a ...

Asynchronous Communication for the Deskless Workforce

For far too long, synchronous communication has been the only way to reliably share a message with deskless and hourly workers.

How to Avoid Message Inflation, Reply-All Nightmares, and Message Fatigue.

Messaging apps have now joined emails as one of the most overused and abused ways that people communicate in the workplace. As a result of this overuse, many workers have message fatigue and just ...

The Two Primary Considerations When Maximizing Communications

Red e App recently published a whitepaper entitled “Strange Bedfellows: The Convergence of Innovation and Compliance in Long Term Care” – focused on the future of the long-term healthcare workforce, ...

Work Trust: A New Value Proposition in the Workplace

Red e App recently published a whitepaper entitled “Strange Bedfellows: The Convergence of Innovation and Compliance in Long Term Care” – focused on the future of the long-term healthcare workforce, ...

How to Communicate Effectively to Employees During Mergers and Acquisitions

7 Essential Steps: Mergers and acquisitions occur in all types of industries and affect employees throughout the organization – from the executive suite to non-desk frontline workers. 2020 was a ...

Work Trust: What is it? And How Does Servant Leadership Impact Employee Engagement?

Red e App recently published a whitepaper entitled “Strange Bedfellows: The Convergence of Innovation and Compliance in Long Term Care” – focused on the future of the long term healthcare workforce, ...

What Company Leaders Need to Know About Their Deskless Workers

While many executives work from an office setting, most of their employees are on the ground floor. In the workforce, these team members are considered “non-desk” or “deskless” workers – those who ...

GREAT EXPECTATIONS: Do You and Your Employees Know What is Expected of Each Other?

Employee satisfaction reigns supreme as one of the key factors for managing turnover in every organization. And much of this starts with employee and employer expectations.