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The Frontline Dispatch

Ideas for the frontline-first workplace.

Field notes, playbooks, and hard-won lessons on mobile workforce management, AI at the frontline, and what we're learning from healthcare, hospitality, and industrial leaders.

Latest posts

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No Company Regardless of Size Can Afford Poor Employee Communication

According to David Grossman and Debra Hamilton, the average loss from inadequate communication to and between employees for companies with 100,000 employees is $62.4 billion annually. For companies ...

Providing Employees with a Knowledge Base they can Access from their Fingertips

Whether your employees are in the field, on the production floor, walking the halls of a hospital, or sitting at home, they frequently need access to work-related documents and resources. Contacting ...

Take Your Forms with You

Upgrade your processes from pen and paper to digitized forms with Redeapp! It’s important for your employees to be informed, yes, but it’s also critical that you – the managers, leaders, and chiefs ...

Should Your Company Ban Cell Phones and Messaging Apps at Work?

Whether you are the CEO or a frontline worker, you have probably grown accustomed to having a phone in your hands nearly all the time. But is this appropriate at work, especially in non-desk ...

Is Providing Corporate Email Address or Instant Messaging to Everyone the Answer to Your Internal Communication Problems?

Over the years we have met with hundreds of companies and their executive leadership teams. They all face similar challenges with employee engagement and internal communications. As companies grow, ...