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The Frontline Dispatch

Ideas for the frontline-first workplace.

Field notes, playbooks, and hard-won lessons on mobile workforce management, AI at the frontline, and what we're learning from healthcare, hospitality, and industrial leaders.

Featured · Platform Architecture

14 Years to Build a Rail You'll Never See

Here’s an honest thing to say about 14 years of building frontline software: most of the work is invisible.

Jun 12, 2026 12:00:00 AM · Jonathan Erwin
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Posts tagged "brand-culture"

Newest first
May 4, 2026 12:00:00 AM

What We Learned Driving a Minivan to a Healthcare Conference

Most conference stories start in an airport. Ours started in a rented 2014 Toyota Sienna, packed floor to ceiling with a 65-inch TV, two TV stands, a table, a backdrop, and four people who were about ...

Jonathan Erwin · Brand & Culture
Apr 2, 2026 12:00:00 AM

What Happens in Nashville Ends Up on the Blog

“What Happens in Nashville Ends Up on the Blog”

Jonathan Erwin · Brand & Culture

The category we're building

RedeApp is the communication system of record — and the distribution platform for AI — in mobile work.

For frontline ecosystems in labor-forward industries, that record is the ground truth AI operations run on — the context AI reasons from, the channel it acts through, and the instrumentation it's measured against.