The Frontline Dispatch

Ideas for the frontline-first workplace.

Field notes, playbooks, and hard-won lessons on mobile workforce management, AI at the frontline, and what we're learning from healthcare, hospitality, and industrial leaders.

Latest posts

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How Customers Achieve Greater WFM Integration with RedeApp: The APP HUB

Disparate, scattered apps for managing, engaging, and informing employees can slow down or block efficient communications and operations.

How to Measure Employee Engagement in Your Team or Company

Achieving success is a universal goal for every company – but what does it take to get there? At the core, streamlined workflow, effective communication, and strong productivity across frontline and ...

5 Benefits of Employee Engagement Software to Retain Talent

“A happy workforce is a fruitful workplace for your team and company success.” If your company’s workflow, work-life balance, communication, and productivity—especially across frontline and deskless ...

What is Mobile Workforce Management?: Why It’s Important and Can Benefit Your Team

Now, more than ever in the fast-paced hybrid age, a company’s workflow, communication, and productivity across deskless and frontline workers need a streamlined, all-in-one approach. Using a tool to ...

The AI Implementation Reality Check

How 3 Industries Beat the AI Implementation Failure Rate The Reality Check 80% of AI implementations fail. That’s not just disappointing—it’s expensive.

The Missing Middle: Why Millions Are Stuck Between Enterprise Tools and Consumer Apps

Picture this: You’re running a nonprofit organization that houses 247 single-parent families and 32 foster care alumni across five residential campuses. These families have experienced poverty, ...

The Future of Mobile Work Tech: A Mini Blog

The Future of Work Tech: Integration, Not Multiplication Remember when you needed separate devices for different functions? Then smartphones integrated everything into one device, dramatically ...

Solving the Authentication Barrier: A Mini Blog

The Barrier Between HQ and Your Frontline Workers There’s a wall standing between your frontline workers and your digital workplace: authentication requirements. Consider this contradiction: Your ...

The One-Size-Fits-All Myth: A Mini Blog

The Problem With All-In-One Platforms for Frontline Workers The sales pitch sounds compelling: “One system for everything from HR to payroll to communications!” It makes perfect sense in the ...

Breaking Down Departmental Silos: A Mini Blog

Breaking Silos: When Departments Compete, The Frontline Suffers HR launches a recognition platform. Operations implements scheduling software. Training introduces a learning management system.

The Mobile Workforce Tech Dilemma: A Mini Blog

The Work Tech Dilemma: Why Your Mobile Workforce Isn’t Engaged Your company’s approach to workplace technology is creating unnecessary confusion rather than clarity and teamwork.

Customer Success Story: Harrison County Hospital

How Communities Changed Their Communication Game Harrison County Hospital found themselves facing a common challenge in healthcare: information overload. Important communications were getting lost in ...

App Amnesia: Why Your Employees Remember TikTok But Forget Your Work Platforms

That shiny new workplace app your company rolled out with more fanfare than a *NSYNC reunion tour? Chances are it’s already gathering more digital dust than your old Tamagotchi.

Why Your Secret Sauce Doesn’t Need a New Zip Code

Look, we need to talk about what just happened in Louisville. Our neighbor (you know, the one with the secret recipe) just announced they’re packing up their 11 herbs and spices and heading to Texas. ...