Talk to Leadership

Industries · Healthcare

The caregivers who never log in are most of your workforce.

Nurses, aides, dietary, housekeeping, maintenance — across campuses, shifts, and the EHR and HRIS systems they were never given a seat in. RedeApp reaches them, governed, on the device they already carry.

Read the case study

In senior living, the quality of care is the quality of communication. Yet the people delivering it — across every shift and campus — are the hardest to reach. They do not have corporate email, they rarely sit at a desk, and the systems that run your organization were never built to include them. That gap is where care breaks down, and where RedeApp begins.

What healthcare operators ask

Built for regulated, around-the-clock care.

The questions our team hears in every senior-living and health-system discovery call — and how RedeApp answers them.

  • Can it handle PHI safely?

    HIPAA-aligned controls, customer-managed keys, and human-in-the-loop on any action that touches a record. See the governance model →

  • Will the floor actually use it?

    Adoption at the edge is the point — one app on the device they already carry, no email required. Reference adoption runs 88–96% monthly active. See the platform →

  • Does it cover shifts and coverage?

    Shift swaps, open-shift fill, certifications, onboarding — run by Shelbe and written back to your HCM and WFM. See the workflows →

  • Will it pass our security review?

    SOC 2 Type II, SSO through your IdP, MFA enforced, private peering into your estate. Visit the Trust Center →

The proof

Senior-living operators, at scale.

  • Trilogy Health Services

    Healthcare · Senior Living · 19,500 employees · 155 campuses

    From 15+ frontline tools to one governed platform across nursing, dietary, maintenance, and housekeeping.

    • 96.5% frontline adoption
    • 88.3% monthly active use
    • 15% lower frontline turnover

  • Legend Senior Living

    Healthcare · Senior Living · Multi-state operator

    From Dan Loon, VP Associate Advancement & Education: a direct, familiar line to the frontline.

    • Direct line to the frontline
    • Multi-state rollout
    • Higher retention, better resident care

  • MyPath

    Healthcare · Senior Living

    Governed frontline communication and engagement across the care workforce.

    • Governed frontline access
    • One platform
    • Care-team alignment
pexels-esmihel-15483317

The trust posture

What your security and compliance review will need.

SOC 2 Type II — independently audited across Security, Availability, Processing Integrity, and Confidentiality, unqualified opinion. HIPAA-aligned controls with a BAA available on request. AES-256 at rest, TLS 1.2+ in transit. SSO through your IdP, MFA enforced, customer-managed KMS. Private peering into your HCM and HRIS estate. Human-in-the-loop on every high-impact agent action.

  • Walled garden by default

    Shelbe uses retrieval-augmented generation grounded in your verified Document Hub. Your proprietary knowledge never trains a public model. Zero hallucination, zero leakage.

  • PII and PHI guardrails

    Automated redaction and least-privilege provisioning ensure sensitive identifiers never surface in prompts or to unauthorized users.

  • AI Act + sector-ready

    Customer-private grounding with citation and permission-gating is the minimum viable substrate for AI in regulated frontline industries. EU AI Act, HIPAA, sectoral frameworks — all assume the architecture Shelbe ships with by default.

  • Open integration plane (MCP)

    Shelbe reaches Workday, ADP, ServiceNow, SAP, EH&S, training, and recognition through MCP — collapsing the integration plane into a single conversational interface over the systems your enterprise already runs on.

  • Human-in-the-loop governance

    Human-in-the-loop controls on every high-impact agent action. Autonomous agents propose; humans approve. The same governance applies to how Shelbe learns — every feedback signal that shapes the model is reviewable, attributable, and within your team's control.

Senior Care Team Attending to Residents

Next step

Solve digital abandonment. Deploy the Frontline OS.

A 30-minute session on PHI governance, HCM and EHR integration, and the deployment shape for a multi-campus rollout. Bring your hardest questions.

Talk to leadership