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Plans · Commercial Overview

Two plans. One published price.

Most enterprises pay $12–25 per frontline employee per month for software their deskless workforce never opens. We price the other way around: start free, scale on one flat per-employee number with AI included — and our fees tied to your adoption outcomes, in writing.

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Go

Free forever

No credit card · no seat limit · no trial clock

  • Communities, Messages, Teams & Broadcasts
  • Files & Document Hub, App Hub
  • Scout Search across everything
  • Shelbe AI Assistant — grounded, cited answers (standard credit allowance)
  • Base security & encryption from day one
See full Go features →

Bring your whole team. Upgrade only when you're ready.

Most popular

Pro

$7 per employee / month (list)

Volume pricing at scale · multi-year ramp pricing available · annual billing

  • Everything in Go, with full Shelbe AI capacity — pooled credits for your whole workforce
  • Deploy agents: HR, Training, Schedules, Call-Off, Safety — human-in-the-loop, audit-trailed
  • Shifts, Smart Messaging, Training Journeys
  • Custom Workflows & Forms, Core + Advanced Analytics
  • SSO (Google, Microsoft), mobile identity management, HIPAA BAA, audit logs
  • Group Build + Autosync (HRIS-synced), API access, auto-provisioning
  • Dedicated Customer Success team; onboarding and ongoing point of contact.
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Enterprise deployments price below list through volume and multi-year commitment — your quote is one flat, budgetable number.

Pricing principles

One per-employee price.

A flat, budgetable number with enterprise volume tiers — not seats, modules, and surprise SKUs.

No usage-based AI charges in the standard contract.

Shelbe runs on a pooled credit allowance sized for your whole workforce — no per-message fees, no metered copilot add-on.

No separate identity line item.

Auth Forwarding eliminates per-user frontline IdP licensing — for many buyers that alone funds RedeApp.

Ramp pricing aligned to rollout.

Multi-year agreements can bill along your deployment curve instead of ahead of it.

Standard paper.

MSA + DPA + Order Form. Annual billing, Net-30. Security review happens exactly once.

Published anchor.

Our list price is on this page. Ask our competitors for theirs.

Shelbe AI, included

How AI allowances work — and why there are no surprise bills.

Pooled, not per-userCredits are shared across your entire workforce — heavy and light users average out. Grounded Q&A, agent actions, and advanced analytics all draw from the same pool.
Rollover, not forfeitureUnused allowance rolls over for 12 months. It never silently expires.
Visible, reviewed quarterlyConsumption is visible in-product and reviewed with you every quarter. Growth in usage is a planning conversation at renewal — never a mid-cycle invoice.
Expansion on your termsNeed more? Credit packs are pre-priced in your Order Form — you decide when, at true-up or renewal.

How we start

The 90-day proof.

ElementStandard structure
Duration90 days
Scope2–3 representative sites or one region
Investment10% of the year-one subscription — 100% credited back at conversion
Success metricOne metric, agreed in writing before we start (e.g., ≥85% adoption)
Decision pointDay 75 — convert, or walk away
ProcurementPilot and annual contract on one paper — security and legal review happens exactly once

We don't run free pilots. A priced pilot puts skin in the game on both sides — it's why our pilots convert and why your team takes the rollout seriously. Every pilot dollar comes back to you at conversion.

Our ROI guarantee

Fees at risk against the targets we set together.

For qualifying enterprise agreements, we put a defined portion of our platform fees at risk against the adoption and engagement targets we set together. If we miss them in year one, you receive a capped refund — documented in the Order Form, not a handshake. We ask three things in return: a named executive sponsor, the manager rollout cascade we plan jointly, and access to measure the results.

Vendors who monetize installed seats cannot offer this — refunding on results would unwind revenue they have already booked. We built RedeApp frontline-first, so our economics let us win only when you do.

Value modeling

Do the math on your own numbers.

Our published ROI methodology: baseline annual attrition cost = headcount × turnover rate × average wage × 16% replacement-cost multiplier, with conservative reduction tiers (1.5% / 3% / 5% / 10% relative). Every calculator uses cited benchmarks, shows its sources, and lets your measured numbers override every default.

Turnover & retentionWhat attrition costs you annually — and what a conservative reduction is worth. License rationalizationWhat you pay today for frontline licenses and identity seats nobody opens. HR inquiry deflectionWhat repetitive tier-0/1 questions cost — and the avoidance when Shelbe answers them. Manager relay timeSupervisor hours recovered from message-relay work, on Forrester-anchored defaults. Forms digitizationPer-form savings when paper processes go mobile, on peer-reviewed anchors. Your pilot, instrumentedThe 90-day proof measures these on your own data — better than any benchmark.

Questions, answered

Is $7 the price I'll actually pay?

$7.00 per employee per month is our published list price for Pro. Enterprise deployments price below list through volume tiers and multi-year commitments — your quote is one flat number for your headcount, confirmed in the Order Form. No per-seat games, no surprise SKUs.

Do AI features cost extra or vary month to month?

No. Shelbe AI is included in Pro with a pooled credit allowance sized for your whole workforce. Q&A, agent actions, and advanced analytics draw from the same pool; unused credits roll over for 12 months. There are no usage-based AI charges in the standard contract — if your usage grows, expansion happens at quarterly review or renewal, on pre-agreed pack pricing.

What's included in Go — and is it really free forever?

Yes. Go is the full core platform — communities, messaging, broadcasts, file hub, search, base security, and a standard Shelbe AI allowance — free, with no seat limit and no trial clock. See redeapp.com/plans for the complete feature list. When you need more AI capacity, SSO, analytics, or workflows, you upgrade to Pro without losing data.

How does the 90-day pilot work?

You invest 10% of the year-one subscription, we agree one written success metric, and we run 90 days at 2–3 representative sites. At day 75 you decide: convert — with 100% of the pilot fee credited to your contract — or walk away. Pilot and contract sit on one paper, so procurement reviews once.

What exactly does the ROI guarantee cover?

For qualifying enterprise agreements, a defined, capped portion of platform fees is at risk against the adoption and engagement targets we set together in year one. The terms — targets, cure period, cap — are documented in your Order Form. It requires a named executive sponsor, the jointly planned manager rollout, and measurement access.

Ready to put a number on it?

Start free on Go today, or get a volume quote for Pro — one flat number, AI included, outcomes in writing.

Get your Pro quote Start free with Go

Pricing shown in USD, list, June 2026; final pricing is confirmed in your Order Form. Calculator outputs are estimates from cited benchmarks and your inputs, provided for planning purposes; they are not a quote, a promise of results, and are not connected to any contractual guarantee. Estimates of value (e.g., retention savings) use customer-provided or industry-benchmark inputs you can adjust; your measured baseline always governs. Microsoft, Workday, UKG, and other marks belong to their respective owners; third-party prices are published list figures, verified at the date above.