Don't trust the pitch? Check with AI
The Frontline Dispatch

Ideas for the frontline-first workplace.

Field notes, playbooks, and hard-won lessons on mobile workforce management, AI at the frontline, and what we're learning from healthcare, hospitality, and industrial leaders.

Posts by Jonathan Erwin

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The Missing Middle: Why Millions Are Stuck Between Enterprise Tools and Consumer Apps

Picture this: You’re running a nonprofit organization that houses 247 single-parent families and 32 foster care alumni across five residential campuses. These families have experienced poverty, ...

The Future of Mobile Work Tech: A Mini Blog

The Future of Work Tech: Integration, Not Multiplication Remember when you needed separate devices for different functions? Then smartphones integrated everything into one device, dramatically ...

Solving the Authentication Barrier: A Mini Blog

The Barrier Between HQ and Your Frontline Workers There’s a wall standing between your frontline workers and your digital workplace: authentication requirements. Consider this contradiction: Your ...

The One-Size-Fits-All Myth: A Mini Blog

The Problem With All-In-One Platforms for Frontline Workers The sales pitch sounds compelling: “One system for everything from HR to payroll to communications!” It makes perfect sense in the ...

Breaking Down Departmental Silos: A Mini Blog

Breaking Silos: When Departments Compete, The Frontline Suffers HR launches a recognition platform. Operations implements scheduling software. Training introduces a learning management system.

The Mobile Workforce Tech Dilemma: A Mini Blog

The Work Tech Dilemma: Why Your Mobile Workforce Isn’t Engaged Your company’s approach to workplace technology is creating unnecessary confusion rather than clarity and teamwork.

Customer Success Story: Harrison County Hospital

How Communities Changed Their Communication Game Harrison County Hospital found themselves facing a common challenge in healthcare: information overload. Important communications were getting lost in ...

App Amnesia: Why Employees Forget Work Platforms

That shiny new workplace app your company rolled out with more fanfare than a *NSYNC reunion tour? Chances are it’s already gathering more digital dust than your old Tamagotchi.

Why Your Secret Sauce Doesn’t Need a New Zip Code

Look, we need to talk about what just happened in Louisville. Our neighbor (you know, the one with the secret recipe) just announced they’re packing up their 11 herbs and spices and heading to Texas. ...

First-Class Team Communication for Frontline Workforces

Let’s talk about the elephant in the chat room: Your senior living facility is using WhatsApp for care coordination. Your manufacturing plant is managing shifts through GroupMe. Your casino is ...

CES 2025: Robots Are the Future. Plot Twist: Humans Are Too

Look, if you’ve been anywhere near the internet this week, you’ve probably heard that robots are coming to steal your job. Again. At CES 2025, Nvidia’s CEO Jensen Huang just dropped what feels like ...

RedeApp Communities & the AI Foundry: Powering the Future of Modern Mobile Work

Revolutionizing Mobile Work: How RedeApp Communities & AI Forge Stronger Connections Picture this: Your field technician needs urgent safety protocol information, but HR is unavailable. Your ...

The category we're building

RedeApp is the communication system of record — and the distribution platform for AI — in mobile work.

For frontline ecosystems in labor-forward industries, that record is the ground truth AI operations run on — the context AI reasons from, the channel it acts through, and the instrumentation it's measured against.