The Frontline Dispatch

Ideas for the frontline-first workplace.

Field notes, playbooks, and hard-won lessons on mobile workforce management, AI at the frontline, and what we're learning from healthcare, hospitality, and industrial leaders.

Posts by Jonathan Erwin

Page 2
Feb 4, 2025 5:01:32 AM

Don’t Settle for “Good Enough”: Welcome to First Class Communication

Let’s talk about the elephant in the chat room: Your senior living facility is using WhatsApp for care coordination. Your manufacturing plant is managing shifts through GroupMe. Your casino is ...

Jonathan Erwin · Features
Jan 7, 2025 7:28:13 AM

CES 2025: Robots Are the Future. Plot Twist: Humans Are Too

Look, if you’ve been anywhere near the internet this week, you’ve probably heard that robots are coming to steal your job. Again. At CES 2025, Nvidia’s CEO Jensen Huang just dropped what feels like ...

Jonathan Erwin · Connecting your business ecosystem
Dec 17, 2024 5:33:28 AM

RedeApp Communities & the AI Foundry: Powering the Future of Modern Mobile Work

Revolutionizing Mobile Work: How RedeApp Communities & AI Forge Stronger Connections Picture this: Your field technician needs urgent safety protocol information, but HR is unavailable. Your ...

Jonathan Erwin · Connecting your business ecosystem

The category we're building

RedeApp is the communication system of record — and the distribution platform for AI — in mobile work.

For frontline ecosystems in labor-forward industries, that record is the ground truth AI operations run on — the context AI reasons from, the channel it acts through, and the instrumentation it's measured against.