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Agentic · Shelbe

Put AI in every frontline hand. Securely.

Shelbe is the secure distribution layer that lets you activate AI for the deskless workforce — grounded in your own documents, permission-aware, cited, and multilingual. Built for the worker holding a phone in a noisy environment, not a knowledge worker at a desk. And where there’s work to do, Shelbe takes it all the way to done.

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The frontline has been the AI blind spot.

Knowledge workers got copilots; deskless workers got nothing they could safely use — so they reach for consumer chatbots, and your policies, customer data, and SOPs walk out the door with them.

Shelbe is how the enterprise activates AI on the frontline on purpose: one secure surface, grounded in your documents, governed end to end.

Ask Shelbe

See what each role can ask — and get done.

Pick a role, then ask the way that person would. Every answer is grounded in your own documents and cited — and where there’s real work to do, Shelbe takes it all the way to done.

View as
shelbe.ai

Good evening, John Doe

RedeApp Support

Viewing as a frontline worker

Try asking…

  • Grounded in your documents

    Shelbe answers only from your SOPs, policies, and data — never the open internet.

  • Permission-aware

    Each role retrieves only what they’re cleared to see — enforced at retrieval, not hidden in the interface.

  • It takes the action

    Where there’s work to do, Shelbe walks the worker to submission and confirms it — executed through Agent Hub with human-in-the-loop.

  • Any role, any language

    Frontline, supervisor, or executive — in 24+ languages, with the source citation preserved.

What makes Shelbe different

Four architectural commitments.

Shelbe is not a public chatbot wrapped in your logo. Every commitment below is what makes it safe to put in a frontline worker’s hand.

  • Sovereign grounding

    Shelbe is grounded exclusively in customer-provided documents — SOPs, policy manuals, training materials, regulatory documentation. The model will never reference the open internet without human approval first. Every answer carries a citation to the source document.

  • Permission-gated retrieval

    Workers can only retrieve from content they're authorized to see. A registered nurse can ask about medication policy; a housekeeper cannot. Permission boundaries are enforced at retrieval time, not just at display.

  • Multilingual native

    Shelbe handles 24+ languages natively. Frontline workforces are multilingual; the AI must be too. Translation is round-trip with the source-language citation preserved.

  • Cited on every answer

    Every response carries a citation to the exact source document, so a worker — or an auditor — can see where it came from. No unsourced claims, no hallucinated policy. When an answer needs to become an action, Shelbe hands it to Agent Hub.

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One System. Two Stakeholders.

One app for the worker. One control plane for IT.

For the worker, it’s one app: instant answers on their phone, in their language, for the policies and SOPs that actually govern their shift. For IT and security, it’s one control plane — every retrieval permission-checked, every answer cited, no training on your data, and a full audit trail in Scout. You put AI in the whole frontline’s hands without giving up governance — the trade most ‘frontline AI’ forces on you.

See the Architecture

How Shelbe Works

Private by architecture, not just policy.

Shelbe runs Anthropic Claude via AWS Bedrock with customer-managed KMS keys. Customer documents are vectorized into per-customer private stores. Retrieval is permission-aware, cited, and audited via Scout. Maker-checker workflow orchestration is delegated to Agent Hub. No customer data is used for model training; no cross-customer leakage; full audit trail.

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Next step

Solve digital abandonment. Deploy the Frontline OS.

Shelbe answers questions and proposes actions. Agent Hub takes those actions to completion — across Workday, ServiceNow, SAP, and your other systems of record.

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