Integration · UKG
UKG runs workforce management — schedules, shifts, time and attendance. RedeApp brings it to the frontline: see the schedule, swap a shift, fill an open slot, and every change writes back to UKG.
UKG is the system of record for the workforce — when people work and whether they showed up. The frontline lives that schedule but rarely opens UKG. RedeApp is the surface that does: reading schedules and shifts, and writing swaps, coverage, and time events back. Workforce management that finally reaches the floor.
The integration architecture
Documented at a level your WFM and IT architects can review.
Single sign-on via your identity provider. Access maps to the worker UKG already governs — no second password store, no parallel roster.
Schedules, shifts, and eligibility flow from UKG into RedeApp, so the worker sees the live truth, not a stale copy.
Shift swaps, open-shift fill, and coverage requests are run by Shelbe with policy and overtime checks, then written back to UKG.
Clock and attendance events captured at the edge flow back to UKG, so the record stays current without manual reconciliation.
An honest map of the integration surface — what RedeApp reads from UKG, and what it writes back.
| What connects | Direction | Notes |
|---|---|---|
| Identity & SSO | Your IdP → RedeApp | Maps to the UKG worker |
| Schedules & shifts | UKG → RedeApp | Worker sees the live schedule |
| Shift swaps & open-shift fill | RedeApp → UKG | Policy + overtime checked first |
| Time & attendance events | RedeApp → UKG | No manual reconciliation |
Next step
Bring your WFM and IT leads. We map UKG scheduling and time models to the RedeApp surface and agree the write-back scope. Thirty minutes.