For CIO CISO CHRO COO CFO

For the CHRO

Your frontline workers are leaving
because they don't feel connected
to the organization they work for.
Belonging is infrastructure.

Every turnover model points to the same driver: frontline workers leave when they feel unseen and unreachable. RedeApp is the communication and engagement infrastructure that extends your organization to the people doing the work — at 96.5% adoption, it reaches workers that every other platform misses.

See the retention model Talk to our team
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"The communication channels that make corporate employees feel part of the organization — Slack, Teams, email — were never extended to the frontline. Not because anyone decided not to. Because the frontline worker doesn't have a corporate email address."

RedeApp changes the organizational reach equation. No corporate email required. No personal device policy to negotiate. Every frontline worker — nursing, dietary, maintenance, housekeeping, kitchen, floor — gets a direct, persistent, governed line to the organization they work for. And the data shows what that does to retention.

The people reality

What changes when the frontline
feels connected.

Click any row to see the people data behind each shift. Six dimensions where organizational reach changes the retention picture.

Today — without RedeApp
With RedeApp

No reliable channel to the frontline worker. Shift supervisors as information intermediaries. Policy updates posted on notice boards. Critical HR messages never confirmed received.

Direct, persistent channel to every frontline worker. 96.5% adoption at Trilogy Health Services. Read receipts. Confirmed acknowledgment on policy updates.

RedeApp provides confirmation-of-receipt on any message or policy update. CHROs can see exactly what percentage of the frontline workforce has seen and acknowledged a critical communication — not a proxy metric, an actual read receipt at the individual worker level.

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Onboarding breaks at the shift level. New frontline workers receive orientation materials during training, then nothing. Manager continuity is the only thread.

Structured onboarding workflows continue past day one. Shelbe surfaces week-one, week-four, and ninety-day check-ins automatically, personalized to role and location.

RedeApp onboarding workflows are configured per role type and triggered from your HCM onboarding event. New hires receive structured touchpoints — not generic broadcasts — that feel personal because they reference the worker's actual role, team, and location. Managers get a completion dashboard.

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Training completion is self-reported or supervisor-attested. CHRO has no verified view of which frontline workers have completed mandatory compliance training.

Training completion closes a loop back to Workday. Shelbe surfaces the training, worker completes, Agent Hub writes completion back to your HCM. Verified, timestamped, auditable.

Compliance training completion is one of the most common frontline liability gaps. RedeApp closes the loop end-to-end: training surfaces via Shelbe to the right workers, completion attestation is captured in-app, and the write-back to Workday creates the verified record you need for audit.

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Frontline exit data is thin. Exit surveys reach departing workers days after their last shift. Response rates under 20%. The real reason for turnover is captured by word of mouth.

Continuous frontline sentiment signal. Short-form pulse surveys delivered in RedeApp at shift end. Response rates 3–4× traditional exit survey methods.

RedeApp pulse surveys are delivered in-app, triggered by shift end or specific workflow events. Workers complete them in under 60 seconds because they're contextual — not a disconnected HR tool they have to remember to open. The data surfaces to the CHRO dashboard in real time.

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HR policy invisible to 80% of the workforce. The employee handbook lives on an intranet that frontline workers have never accessed. Policy acknowledgment is a compliance fiction.

HR policy surfaced at shift start via Shelbe. Policy updates delivered as governed notifications, acknowledged in-app, logged against the worker's record.

Any HR policy update — a new attendance policy, a benefits change, a safety protocol revision — can be surfaced as a mandatory acknowledgment via Shelbe. Workers see it when they open RedeApp at shift start, acknowledge in-app, and the completion logs against their HCM record.

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Turnover cost modeled but not measured. Most CHROs can estimate what frontline turnover costs annually. Few can connect specific HR interventions to turnover reduction outcomes.

15% reduction in frontline turnover documented at Trilogy Health Services. At 19,500 employees, the dollar impact significantly exceeded the platform cost.

Trilogy Health Services' 15% turnover reduction translates to thousands of avoided replacement cycles annually. The financial model: (current annual frontline turnover %) × (frontline headcount) × (replacement cost per worker) × 15% = annual turnover cost avoidance. We run this calculation for your org in the first conversation.

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The people strategy frame

Four questions every CHRO
asks before committing.

These are the questions our team gets in every CHRO conversation. Click to expand.

The architecture

Where RedeApp sits
in your people stack.

Three layers. One direction of authority. Click any layer to see what RedeApp does for people leaders at that level.

Your HRIS holds the authoritative worker record. RedeApp reads from it and writes back training completions, onboarding milestones, and engagement events. The HCM remains canonical.

Click any layer to explore

🏛
Systems of Record
Workday · ADP · SAP · Oracle · UKG · ServiceNow
→
↓ Authorization Forwarding (REST + Bearer Token)
⬡
RedeApp · Frontline OS
Identity (RedeKey) · Communication · Governance
→
↓ Governed agent actions (human-in-the-loop)
✦
Agentic Layer
Shelbe · Agent Hub · Secure Surface AI
→
↓ Surfaces to the frontline worker
👷
Frontline Worker
Mobile · No corporate email required
→
RedeApp · Frontline OS
The governed middle layer.
The engagement layer for CHROs: direct communication to every frontline worker, structured onboarding, compliance attestation, sentiment pulse surveys — all in one governed surface that reaches workers that every other platform misses.
SSO / SAML 2.0RedeKey identity fabricAuthorization ForwardingAudit trailMFA enforced
Explore the platform architecture →
Retention outcomes from the field

What CHROs see
in the first twelve months.

Three deployments. Click a card for the people data behind the numbers.

HEALTHCARE · SENIOR LIVING · 19,500 employees · 155 campuses
Trilogy Health Services
15%
Reduction in frontline turnover
96.5%
Frontline adoption
88.3%
Monthly active use
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From Randy Bufford, Founder and former Chairman: "Trilogy Health Services has a deep commitment to our associates. RedeApp gave us the infrastructure to make that commitment tangible for every frontline worker — not just those with a corporate login."

Turnover reduction documented across 155 campuses over 18 months of deployment.

Read the full case study →
HEALTHCARE · SENIOR LIVING · MULTI-STATE OPERATOR
Legend Senior Living
Direct line
To every frontline associate
Multi-state
Consistent cultural reach
Higher
Retention and resident care scores
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From Dan Loon, VP Associate Advancement and Education: "We now have an immediate, direct line to the frontline. Meaningful, familiar associate communication that reaches every team member on every shift."

Legend deployed RedeApp to achieve consistent cultural reach across a geographically distributed workforce with high frontline turnover risk.

See all customer stories →
REFERENCE · CHRO CONVERSATION · Under NDA
Multi-State Operator
Reference available
CHRO reference call
Turnover model
Modeled before contract
What's available ▾
The trust posture

Your workforce data
requires enterprise-grade governance.

Your frontline engagement platform holds sensitive workforce data — pulse survey responses, training records, communication history. SOC 2 Type II (January 16 2026). HIPAA-aligned controls, BAA available. 256-bit AES at rest, TLS 1.2+ in transit. Customer-managed KMS. EU GDPR compliant. Data never shared with third parties or used for model training.

SOC 2 Type II
HIPAA-aligned · BAA available
256-bit AES + TLS 1.2+
Customer-managed KMS
SSO / SAML 2.0
MFA enforced
VPC isolation
EU AI Act ready
Human-in-the-loop AI
Read the security architecture →
Next step for people leadership

Bring your
workforce analytics.

Our team meets with CHROs and People leaders weekly. Typical agenda: current turnover rate and replacement cost, engagement survey data, HCM integration review, deployment shape. 30 minutes. We model your retention impact before the call ends.

Schedule the people conversation → Run the retention model