Platform · Reference Architecture

Where RedeApp sits. And how it connects.

This is the page your IT architecture review will read first. The canonical reference architecture for RedeApp enterprise deployments — system of record, RedeApp identity-and-communication layer, agentic stack, frontline surface — with named integration points to Workday, ADP, SAP, Oracle, UKG, ServiceNow, and Microsoft.

Enterprise architecture reviews ask one question: 'where does this fit in our existing stack?' This page answers that with a canonical diagram and a named integration plan for each major enterprise platform RedeApp supports.

The four architectural layers

Top to bottom, name by name.

RedeApp's deployment architecture composes four named layers. Each layer has a specific role; each is independently configurable.

  • System of record (your existing stack)

    Workday, ADP, SAP, Oracle, UKG, ServiceNow — whichever combination you've already deployed. RedeApp does not replace any of these. Authorization Forwarding ensures workflow ownership stays with the source system.

  • Identity and communication layer (RedeApp)

    RedeKey identity reconciliation. AutoSync HRIS ingestion. Communities, Engagement, Smart Automation. SOC 2 Type II controls. SAML 2.0 SSO with your enterprise IdP. SCIM 2.0 just-in-time provisioning.

  • Agentic stack (Shelbe + Agent Hub + SSA)

    Shelbe sovereign AI co-pilot, grounded in your documents. Agent Hub orchestration plane with maker-checker governance. Secure Surface AI distribution to mobile, tablet, and scanner surfaces.

  • Frontline surface (the worker's pocket)

    Native mobile applications on iOS and Android. Web client for desk-equipped workers. Hardware-specific clients for warehouse scanners and line tablets. Identity-aware, governance-aware, agentic-ready.

Input · Why the data model is the moat

Identity that holds when everything else moves.

Authorization Forwarding via REST + Bearer Token is the standard integration pattern. Workers initiate requests in RedeApp; structured data flows to the system of record; the system of record returns status to RedeApp; the worker sees the closed loop. Source systems retain ownership of workflow logic; RedeApp is the surface and the agentic orchestration. The seven dedicated integration pages document the pattern for each major platform. See the integration library →

Input · Why the data model is the moat

Identity that holds when everything else moves.

Encryption at rest (AES-256) and in transit (TLS 1.2+). SSO via your enterprise IdP. SCIM 2.0 for user lifecycle. RedeKey for frontline identity reconciliation. Maker-checker on consequential agent actions. Scout audit trail across all four layers. SOC 2 Type II annual audit. HIPAA, GDPR, EU-US DPF compliance. EU AI Act readiness.

Next step

Solve digital abandonment. Deploy the Frontline OS.

Our enterprise team works with IT architecture review boards weekly. Bring your specific integration questions; we'll walk you through the architecture for your exact environment.

Talk to leadership