Partner archetype · GSI
For Capgemini, Accenture, Deloitte, IBM Consulting, Cognizant, TCS, Infosys, Wipro, and LTIMindtree. A joint go-to-market that brings the engagement model, vertical depth, and engineering scale to redesign frontline operations for an agentic world — and the operating system that makes those redesigns deployable, governable, and durable.
Play 01 · Frontline Reinvention
A multi-quarter program that replaces fragmented frontline tooling with a single agentic operating model. The GSI brings target operating model design, business case, change, and program governance. RedeApp delivers the platform, identity reconciliation, integration to legacy HCM/HRIS/EH&S/LMS, and the agent layer.
Outcomes are denominated in operational KPIs — safety incident rate, unplanned absence, training compliance, shift-handover quality, time-to-resolution on frontline issues — not seat counts. Buyer: COO, CHRO, CIO jointly. Best-fit verticals: healthcare delivery, senior living, manufacturing, logistics, hospitality, food and beverage, retail operations, construction, energy field operations.
Input · Why the data model is the moat
A repeatable factory model that converts the customer's existing frontline workflows — call-offs, incident reports, safety checks, guest requests, care handoffs, PTO requests, pre-trip checklists, maintenance requests, shift swaps — into Shelbe agents at industrial pace.
The GSI provides the factory: discovery accelerators, workflow taxonomy, agent design templates, evaluation harnesses, observability, governance, and ongoing tuning. RedeApp provides the runtime, the integration plane, and the trust controls.
Commercial model: fixed-fee per workflow shipped, with optional managed-operate fees per active agent. This monetizes the GSI's IP without leaving margin on the table.
Trust by design
GSI partnerships run as true co-sell: joint pipeline, co-investment in marketing development (executive roundtables, vertical thought leadership, joint events), and shared reference architectures. RedeApp partners with the GSI's account teams on target opportunities, supports proposal development, and certifies delivery teams on the platform.
Where RedeApp owns the platform — the data model, engagement engine, RedeKey, AutoSync, App Hub, Shelbe runtime, MCP connectors, security and compliance posture — the GSI owns the vertical operating-model design, target operating model, business case, change leadership, organizational design, and regulatory mapping. Clean boundary. Durable partnership.
Shelbe uses retrieval-augmented generation grounded in your verified Document Hub. Your proprietary knowledge never trains a public model. Zero hallucination, zero leakage.
Automated redaction and least-privilege provisioning ensure sensitive identifiers never surface in prompts or to unauthorized users.
Customer-private grounding with citation and permission-gating is the minimum viable substrate for AI in regulated frontline industries. EU AI Act, HIPAA, sectoral frameworks — all assume the architecture Shelbe ships with by default.
Shelbe reaches Workday, ADP, ServiceNow, SAP, EH&S, training, and recognition through MCP — collapsing the integration plane into a single conversational interface over the systems your enterprise already runs on.
Maker-checker controls on every high-impact agent action. Autonomous agents propose; humans approve. The same governance applies to how Shelbe learns — every feedback signal that shapes the model is reviewable, attributable, and within your team's control.
GSI inquiry
30 minutes with alliances to walk through fit, motion, commercial construct, and joint-pipeline framework for your firm. We bring the four-play playbook, the certification path, and the reference architecture. You bring your account map.
