CASINO WHITEPAPER
Rethinking Critical Operational Infrastructure
in the Age of COVID-19
How Seminole Gaming and Hard Rock International
Cracked the Code on Frontline Employee Engagement
In this article we explore one aspect of operational infrastructure –
connectivity between critical middle managers and frontline, non-desk
workers. We show how some within the gaming industry are moving
ahead of their peers through deployment of enterprise technology
solutions that enable frontline employee engagement and create
work trust.
