Connecting Your Entire Casino & Gaming Workforce
Ensure centralized communication, enhance work trust, and boost guest experiences
Most employees in the casino and gaming industry spend their workdays away from a desk. These non-desk champions are the lifeblood of your organization. Whether at a gaming table, bartending, servicing machines, or tending to the many tasks that occur behind the scenes, these deskless team members haven’t traditionally had the same easy access to communication as your corporate office employees have.
That’s all changed with Red e App, the only platform courageously committed to connecting the non-desk workforce of casino and gaming businesses to drive success for your entire organization.
For more than a decade, Red e App has pioneered disruptive technology in the casino and gaming industry. Gaming operations are primed for adoption of an operational infrastructure platform designed to connect non-desk workers through a personal mobile device. The roles and personas of typical casino workers — from table games to housekeeping to food and beverage — neatly matches with users of mobile-first, innovative technologies that help them do their jobs more effectively.
Keep your deskless workforce and their managers seamlessly connected and always up to date with everything they need to know, when they need to know it, right from their mobile devices.
Connect with every team member
Achieve real adoption and connection by meeting employees’ practical, everyday needs. Hard Rock Sacramento opened in October of 2019 and from the day of its grand opening, the company had connected to more than 1,200 of its employees through Red e App (and it currently has a 94% adoption rate).
At the industry level, Red e App boasts an 88% connection rate across all casinos using our platform.
Foster work trust and employee engagement
Lay the groundwork for turning connection and communication into a positive, engaging, and measurable employee experience. In an industry where turnover averages around 80%, connectivity, experience, and engagement are key to increasing retention and cutting the costs of hiring, onboarding, and training new employees.
Improve operations and guest experiences
Read rates of communication sent in Red e App average over 94%. Now you can make sure all of your employees are closely connected to events, changes, and updates in real time. Informed employees facilitate better guest experiences and create an environment that guests will want to return to again and again. Informed employees are also able to effectively upsell, cross-sell, and promote upcoming events to increase sales.